A confirmation of InSupport capability to assist and maintain high tech and mission-critical systems
BOLOGNA, February 25, 2015 – InSupport S.r.l and Elesia Spa renewed their partnership agreement, where InSupport provides support and maintenance services for systems, equipment and products designed by Elesia Spa.
Elesia is an Italian company with a significant presence in the design of advanced digital systems, designed specifically for mission critical environments, such as marine, aviation and military, robotics systems and interactive digital equipment for the store.
The renewal of the agreement is a confirmation of the capability of InSupport to operate in the field of advanced digital technology, where strict SLAs are required for equipment and systems with a significant need of Business Continuity and a high compliance of procedures and safety standards.
InSupport was chosen as it provides human resources, operating in the organizational and operational departments, to design and operate a service always tailored to customer’s needs, to provide technological support, hardware and software maintenance, first and second level help desk.
Decisive for the choice is the InSupport’s business model that involves, in the design of services: technicians, project managers, coordinators and managers, along with suppliers and customers, to design a fluid flow of information and the availability of suitable resources for the project success.
Experience and millions of hours of maintenance provided, made InSupport a reliable partner for vendors and manufacturers, who may take advantage of its services for advanced and critical systems.